Home / Technology / Services
Our Services
IBISKA is well established as a trusted partner to many organizations in refreshing their IM/IT environments to support the development of new business capabilities. Since our beginnings in 1995, our service portfolio technology expertise has evolved to align with our clients’ current and future needs.
In response to exciting opportunities in our industry, we are ‘branching out’ into new technology service areas through partnerships with Canadian industry leaders specializing in Artificial Intelligence, Data Analytics, Robotics and Cloud Platforms solutions.
Our Areas of Expertise
IT Infrastructure and Cloud
We help clients harness cloud technology to enable brand-new capabilities. Our teams manage the entire lifecycle, from feasibility and Proof of Concept to delivering smarter, future-ready infrastructure.
Cyber and IT Security
We are a trusted partner in the fight against cyber threats, protecting networks, users, and data across challenging environments. Our teams strengthen your security posture, enabling you to operate with confidence.
Communications and Connectivity
We deliver mission-critical systems design and operational support for DND and other major clients. From VOIP and satellite to tactical data links, our teams ensure reliable connectivity across complex environments and high-stakes scenarios.
Software Development / DevOps
We offer end-to-end services from custom software development to cloud application deployment. We offer expertise in aligning software development to IT operations through streamlined delivery pipelines, deployment automation, and enabling scalability and resilience.
Data Analytics and AI
We enable organizations to transform their data into strategic insights through advanced analytics and artificial intelligence (AI). We have formed partnerships with AI leading firms, and we offer expertise to our clients in applying AI solutions to gain efficiency, enhance decision making, and solve business challenges.
IT Service Management
Our ITSM practice is led by ITIL® certified managers dedicated to delivering excellent, client-focused service. We leverage a thorough understanding of organizational requirements to provide reliable and effective support.
IT Infrastructure and Cloud
We work closely with clients to harness the power of Public and Private cloud technology, reducing costs while enabling new organizational capabilities. Our consultants manage the entire project lifecycle—from initial feasibility studies and Proof of Concept (PoC) to project management, system implementation, and continuous monitoring and support. This ensures we deliver resilient, secure infrastructure that addresses present needs while remaining adaptable to future challenges. With a proven track record of delivering mission-critical projects on time and on budget, IBISKA is a trusted partner in building smarter, cloud-integrated, and future-ready IT environments.
Core services specializations:
- Secure Network Engineering
- Cloud Engineering
- Legacy Infrastructure Support & Migration
- Network Operations Center (NOC) Support
- Project Management
A legacy of proven performance:
- 25+ years in the design, deployment and support of infrastructures for DND/CAF, to facilitate secure communication between the various parts of DND/CAF’s own operations and in collaboration with allies and partners.
- 30 years assisting the Government of Canada in the design of complex network infrastructures. 14 years working with Shared Services Canada in the planning, design and implementation of enterprise-wide infrastructures as part of its mandate to consolidate and modernize the Government of Canada’s IT environment.
- IBISKA has played key roles in datacenter consolidation and workload migration, WAN design and renewal, network services contract implementation, and the development of GC Cloud Services offering. And in the research, planning and deployment of digital technologies including collaborative tools and cloud services such as MS365 deployment.
Cyber and IT Security
IBISKA has built a strong reputation as a trusted partner in the defense against evolving cyber threats. Our clients depend on our consultants to protect critical networks, users, applications, and cloud infrastructures against breaches, even in the most challenging environments. By leveraging advanced tools—including AI-driven threat intelligence and security automation—our teams stay ahead of emerging vulnerabilities. We utilize cutting-edge, defense-grade encryption technologies to empower our clients to strengthen their security posture. This comprehensive approach enables organizations to operate with total confidence in today’s highly connected and digital world.
Core service specializations:
- Cybersecurity Architecture Design & Engineering
- Policy Development and Risk Management
- Threat & Risk Assessments (TRA)
- Security Assessment and Authorization (SA&A)
- Private Key Infrastructure (PKI)
- Vulnerability Management and Incident Response
- Disaster & Recovery Planning
A legacy of proven performance:
- 20 years of providing IT Security assessment and risk management services to many Federal Government organizations. IBISKA was one of a few companies qualified under the initial Cyber Protection SA issued in 2006.
- 12+ years delivering Cyber and IT Security engineering, design and implementation to DND/CAF to assist in the enhancement of existing, and development of new capabilities in support of operational and strategic objectives.
- 10+ years providing IT Security practitioner and assessor services to Shared Services Canada (SSC)
- 4+ years providing a team of IT Security practitioners and assessors to support CBSA’s border modernization projects. Our team provides expertise based on in-depth knowledge of Industry best practices and GC ITSG-33 risk management guidance, building in security from project initiation and design phases to SA&A processes and ATO.
Communications and Connectivity
Tracing our origins to IBISKA’s founding in 1995, we began by providing specialized expertise to the world’s largest telecommunications companies across North America and Europe. Today, that legacy of excellence continues as our team of engineers and subject matter experts deliver mission-critical systems design, integration, and C4ISR strategy. We are a trusted partner for the Department of National Defence (DND) and other high-security clients, providing vital operational support across a range of technologies—from VOIP and satellite communications to tactical data links (TDL). Our mission remains clear: ensuring reliable connectivity and seamless integration within even the most complex and demanding environments.
Core service specializations:
- Systems Engineering & Optimization
- Communications Research & Development
- Systems Integration & Testing
- C4ISR Strategy (Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance)
A legacy of proven performance:
- 28 years of IT communications expertise to DND/CAF including development and support of: applications, systems, networks, telecommunication, satellite, radio frequency, multimedia services and their inter-connectivity.
- 30 years assisting PSPC/was PWGSC/ITSB/GTIS and currently SSC in requirements definition for GC network and telecom services; development of SOW for procurement; standing up and management of service contracts; and onboarding of GC clients.
Applications / Software Development and DevOps
Our experience in application and software development, testing, and support spans 18 years of service to private sector and Government of Canada organizations. We offer end-to-end software application services including custom software design and development, cloud application deployment, systems integration, quality assurance, testing, and ongoing maintenance. Whether building cloud-native applications, migrating legacy systems, or optimizing cloud applications, we ensure seamless integration with existing business processes.
Core service specializations:
- Application & Software Architecture
- Quality Assurance & Testing
- Cloud Software Development
- Enterprise Resource Planning (ERP) Development
- DevOps & Project Management
A legacy of proven performance:
- 18+ years providing small teams for software and application development projects including QA and testing for Public Safety Canada (2007-present), involving high security clearance, subject matter expertise and strong project commitment.
- Delivery of large teams of programmers & software developers and application architects to assist GC clients in the design, development, testing and enhancement of portfolios of mission critical web-based applications; and developing solutions to exploit cloud technology.
Data Analytics and Artificial Intelligence
IBISKA’s AI Center of Excellence (COE) is pro-active and dynamic, identifying opportunities to apply AI solution to increase efficiency in our operations. Our office teams are developing knowledge and skills in the use of AI and the importance of strong governance.
IBISKA currently offers expertise in the Artificial Intelligence domain to the Government of Canada specifically in high security departments and agencies. Whether through advanced data analytics, machine learning, AI, automation, or data visualization, IBISKA’s consultants deliver tailored solutions that are both scalable and impactful.
Core service specializations:
- Data Analytics, Dashboards & Reporting
- Data Strategy & Governance
- Artificial Intelligence (AI) Strategy & Solutions
- Data Integration & Architecture
- To further enhance the quality of our services in the AI and Data Analytics domain, our company has formed a partnership with a leading Canadian AI firm with expertise in applying AI and Data Analytics to solve business problems in many organizations internationally.
A legacy of proven performance:
- 7+ years providing Data Scientist expertise to assist the Government of Canada in developing data analytics and artificial intelligence capabilities, specifically in the areas of Defence, Public Safety, and Health.
- We have created an AI Center of Excellence focusing on the development of strategies and tools to enhance our services and business capabilities, while improving our teams’ work environment. We have partnered with specialized firms to boost our experience and capability.
IT Service Management (ITSM)
Our ITSM practice is managed by ITIL® Certified account and resource managers who are proud to deliver excellent client-focused service and have a deep understanding of their needs.
Core service specializations:
- ITSM Architecture
- ISTM Technology Implementation
- Configuration Management Database
- Business Transformation
- Training Development
- Client on-boarding and operations support
A legacy of proven performance:
- 28+ years working with IT service focused organizations.
- Over the past 5 years, we have been providing ITSM expertise to SSC in support of its IT Service Management transformation project, working in collaboration with SSC teams to develop/enhance business processes and to Implement a new ITSM tool through various releases.